Privacy policy
How Roam handles your personal and health information — in plain terms.
This is a draft outline. Please have your lawyer review and finalise the wording before publishing.
What we collect
Name and contact details, NDIS plan details where relevant, medical and support needs, trip preferences, and anything you tell us to plan your trip well.
Why we collect it
To plan your trip, match the right carer, coordinate with providers, and handle NDIS billing where applicable.
Who we share it with
Only what's needed, with safeguards: your carer, accommodation providers, and airlines. We share the minimum required to deliver your trip.
How we store it
Your information is stored securely and retained only as long as needed to provide the service and meet legal requirements.
Your rights
You can ask to access, correct, or request deletion of your information at any time — just get in touch.
Testimonials & photos
We never publish a name, photo, or story without your written consent. This is part of our intake, not an afterthought.
